Shipping Policy

At DALIA, we strive to deliver your orders as quickly as possible. The following information provides general details about our shipping and delivery process.

Order Processing Time

All orders are processed after payment has been successfully confirmed.

Orders are typically prepared and processed within 1–3 business days.

Processing times may be extended during peak seasons, holidays, or promotional periods.

Delivery

Once your order has been shipped, you will receive a tracking number via email.

Delivery times may vary depending on your location, the shipping carrier, and other external factors beyond our control.

Shipping Costs

Shipping costs will be displayed at checkout before you complete your purchase.

Free shipping may be offered during special promotions or on qualifying orders.

Order Tracking

After your order has been shipped, you will receive a tracking number.

You can use this tracking number to monitor the status of your shipment.

Delayed Deliveries

In rare cases, delivery times may be affected by weather conditions, public holidays, high shipping volumes, or carrier-related delays.

We appreciate your patience and understanding in such situations.

Incorrect Address Information

DALIA is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Please ensure that all shipping details are accurate before placing your order.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photos of the damaged package and product.

We will work with you to resolve the issue promptly.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: burak.aygun0001@gmail.com